Alternatywne metody rozstrzygania sporów konsumenckich w prawie Unii Europejskiej
Ładowanie...
Data wydania
2013
Autorzy
Tytuł czasopisma
ISSN
1689-8052
eISSN
Tytuł tomu
ISBN
eISBN
Wydawca
Oficyna Wydawnicza AFM
Abstrakt
Consumer protection legislation at EU and Member States’ level has been significantly
strengthened in the past decades. However, existing system of court proceedings discourage
consumers from trying to seek redress when their rights are violated. This is because
consumers believe court proceedings to be expensive, time-consuming and their
outcome uncertain. The new legislative initiative in the EU will reform the system of
alternative resolution of consumer disputes. The basic role plays ADR directive which
will ensure that consumers can turn to quality alternative dispute resolution entities
for all kinds of contractual disputes that they have with traders. The ODR Regulation
will set up an EU-wide online platform for handling consumer disputes that arise from online transactions. The platform will link all the national alternative dispute resolution
entities and facilitate consumer access to their on line services. Member States have
24 months to implement the directive, while the ODR platform will be operational at
the end of 2015.
Opis
Tematy
Słowa kluczowe
Unia Europejska (UE), rozstrzyganie sporów, spory konsumenckie, Alternative Dispute Resolution (ADR)
Źródło
Studia Prawnicze. Rozprawy i materiały 2013, nr 1, s. 167-177.